Featured Speakers :

 Piper Rosenshein
Piper Rosenshein
Director of Customer Marketing
Barnes & Noble
 Nicolette Tellinghuisen
Nicolette Tellinghuisen
Director of Customer Loyalty
Wingstop Restaurants
 David Rompf
David Rompf
Director of Loyalty & Engagment
The Economist
 Kyle Herrman Ph.D.
Kyle Herrman Ph.D.
Manager, Quality Systems
Nestle Purina PetCare Company
 Mark Anderson
Mark Anderson
Director, Sales Promotion and Loyalty
Zale
 Kim Lewis
Kim Lewis
CRM Director
Charming Charlie
 Kerry Bodine
Kerry Bodine
Vice President, Principal Analyst
Forrester
 Bill Gullan
Bill Gullan
President
Finch Brands
 David Slavick
David Slavick
President
DAS Loyalty Consulting
 Jane Stackpole
Jane Stackpole
Head of Market Strategy
Silicon Valley Bank
 Anthony Perez
Anthony Perez
Vice President of Business Strategy
The Orlando Magic

A customer-centric approach to the multi-channel world.

Every day inboxes around the world are flooded with discount offer emails, invitations to membership programs, and LIMITED TIME OFFERS! With the whole world at our fingertips, it seems as if everyday there is a new discount service website, savings club to join or review website that transmits our opinions to the masses. With every company investing in loyalty programs and targeted marketing campaigns to hook their customers and provide real value, how do you build a program that sets you apart?

The Customer Loyalty Marketing Summit is your one-stop for all of the latest trends, technologies, and approaches for engaging and retaining customers. Join us as we highlight the most successful emerging trends in the use of social media, building personalized customer experiences and providing services that will convert your customers into your greatest champions. Learn how to build a relationship with your customers that will not only increase your exposure and business, but lead to that all-powerful referral that we are all after.


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